Privacy Policy 8bbet – Malaysia User Data Protection

This Privacy Policy explains how 8bbet collects, uses, discloses, stores, and protects the personal information you provide to us when using the 8bbet platform and services. It applies to all users who register, browse, or use any part of the 8bbet platform, including the website, mobile app, and any support services.

By registering an account or continuing to use the 8bbet platform after the effective date of this Privacy Policy update, you are deemed to have read, understood, and agreed to how we process your personal information as described herein. If you do not agree with any part of this Privacy Policy, please contact our support team or discontinue use of the platform.

8bbet operates in accordance with internationally recognised data protection principles and complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) in the handling of all user data.

8bbet collects personal information from users through several methods depending on the nature of your interaction with our platform. The information collected can be divided into two main categories:

Information You Provide Directly:

• Full name as stated in official identification documents
• Malaysian identification card number or passport number
• Date of birth for age verification
• Active email address used during registration
• Malaysian mobile phone number
• Current residential address
• Bank account or e-wallet information for deposit and withdrawal purposes
• KYC supporting documents such as copies of identification cards and proof of address

Automatically Collected Information:

• IP address of the device used to access the platform
• Browser type and operating system version
• Session data and activity logs within the platform
• Gaming information including bets, wins, and transaction history
• Cookie data for session authentication and user preferences
• Country-level location data based on IP address

Personal information collected by 8bbet is used solely for purposes related to operating the platform and improving the user experience. We never use your data for unrelated purposes without your explicit consent.

The primary purposes for which your personal data is used:

• Account Management: Creating, verifying, and maintaining your user account on the 8bbet platform.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions related to your account.
• Identity Verification (KYC): Meeting legal compliance requirements related to user identity verification and anti-money laundering prevention.
• Customer Support: Processing complaints, inquiries, and support requests you submit to our team.
• Platform Security: Detecting and preventing fraudulent activity, account abuse, or other security threats.
• Service Communications: Sending notifications related to your account, transactions, and important platform updates.
• Improvement Analytics: Understanding platform usage patterns for the purpose of product improvement and overall user experience enhancement.

8bbet understands that user trust is our most valuable asset. We do not share your personal information with any third party except in limited circumstances and for legitimate purposes as outlined below:

• Payment Service Providers: Transaction information that must be shared with licensed payment gateways to process your deposits and withdrawals.
• KYC Verification Service Providers: Copies of identification documents are shared with licensed third-party identity verification service providers strictly for legal compliance purposes.
• Regulatory Authority: Information required by relevant authorities under legal obligations, including fraud investigations or anti-money laundering inquiries.
• Independent Auditors: Data required for security audit and compliance purposes conducted by registered third parties who have signed strict confidentiality agreements.

All third parties with access to 8bbet user data are bound by strict data protection agreements and are prohibited from using that information for any purpose other than what is specified in those agreements.

8bbet continuously invests in cybersecurity infrastructure to ensure user personal data is always protected against unauthorised access, breaches, or misuse. The following are the key security measures we maintain:

• 256-bit SSL Encryption: All data communications between your device and 8bbet's servers are protected with bank-level encryption, making your data unreadable to any external parties.
• Two-Factor Authentication (2FA): Users are encouraged to enable 2FA for an added layer of security when logging in to their 8bbet account.
• Real-Time Threat Monitoring: A 24/7 automated monitoring system detects and responds to any suspicious activity related to user accounts.
• Internal Access Controls: Only 8bbet staff with a legitimate business need are granted access to user data, and every access is logged and audited on a regular basis.
• Regular Security Audits: The 8bbet platform undergoes comprehensive security audits by certified independent auditors at least twice a year.
• Secure Data Backup: User data is regularly backed up to secure server locations to ensure data recovery in the event of an unexpected incident.

8bbet uses cookies and similar tracking technologies to enhance user experience, maintain login sessions, and understand platform usage patterns. Cookies are small text files stored on your device by your web browser.

Types of cookies used by 8bbet:

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Saving your language preferences, layout, and personal settings so you do not need to reconfigure them each time you access the platform.
• Analytics Cookies: Collecting statistical information on how users interact with the platform for product improvement purposes. This data is aggregated and does not identify individual users.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality and user experience of the 8bbet platform.

8bbet retains user personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymised.

• Active Account Data: Retained for the duration that a user's account remains active on the 8bbet platform.
• Financial Transaction Data: Retained for a minimum of 7 years in accordance with accounting and tax legal requirements.
• KYC Documents: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering compliance requirements.
• Support Communication Logs: Retained for 2 years from the date of interaction for reference and service improvement purposes.
• Aggregate Analytics Data: May be retained for a longer period in non-personally identifiable form.

As an 8bbet platform user, you have certain rights regarding your personal data that we fully respect. You may exercise these rights at any time by contacting the 8bbet support team via live chat.

• Right of Access: You have the right to request a copy of all personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to Erasure: You have the right to request deletion of your personal data, subject to mandatory legal retention requirements.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain circumstances.
• Right to Object: You have the right to object to the processing of your data for specific purposes such as direct marketing.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format.

8bbet will respond to all user rights requests within 30 business days of receipt. We may require additional identity verification before processing certain requests to protect the security of your account.